Delivering Happiness : A Path to Profits, Passion and Purpose

- Pay brand-new employees $2,000 to quit - Make customer service the responsibility of the entire company-not just a department - Focus on company culture as the #1 priority - Apply research from the science of happiness to running a business - Help employees grow-both personally and professionally - Seek to change the world - Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In Delivering Happiness, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, Delivering Happiness shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own. #1 New York Times and Wall Street Journal bestsellerAuthor: Hsieh, Tony,author
Contributors: Hsieh, Tony,author
Binding: paperback
Number Of Pages: 304
Publication Date:
Release Date:
Languages: English,Published,English,Original Language,Englis
Published/Release Date: 24 May 2012
Format: Paperback / softback
Publisher/Studio/Brand: Grand Central Publishing
Author/Director/Artist: Tony Hsieh
Dimension (cm): 170x106x22 mm
Package Dimension (cm): 22x177x113 mm
Item Weight (g): 160
Package Weight (g): 170